Política de reembolso

Elite Rentals – Rental Policies

Booking & Cancellations

  • Reservations can be canceled or modified up to 24 hours before the scheduled pickup time.

  • Late cancellations (within 24 hours of pickup) may incur a fee equal to one day of rental.

Vehicle Condition

  • Vehicles must be returned in the same condition as received.

  • Smoking inside the vehicle is strictly prohibited and will result in a cleaning fee.

  • Excessive dirt, pet hair, or stains may result in additional cleaning charges.

Fuel & Mileage

  • Vehicles must be returned with the same fuel level as at pickup.

  • Mileage limits are stated in your rental agreement. Additional miles may incur extra charges.

Damages & Accidents

  • Any damage to the vehicle during the rental period is the responsibility of the renter.

  • Accidents must be reported to us immediately and documented with photos.

Refunds

  • Refunds, if applicable, will be processed to the original payment method within 7–10 business days.

Contact
For questions or concerns regarding your rental, please contact us at:
📧 Email: eliterentalsx1@gmail.com
📲 WhatsApp: +1 ‪(352) 734‑5835‬
📷 Instagram: @elite_rentals_orlando